Review Cart
Review Wish List

Live chat by AliveChat

SATISFIED CUSTOMER TESTIMONIALS

Wondering what to expect from AddaRug.com? Browse these unsolicited AddaRug.com customer comments and you'll have no doubt!

• I looked high and low for a round rug for my living room and could not find one in my local retail stores. Going on to your website, there were numerous selections at comparable prices -- plus free delivery. Found exactly what I was looking for ... and the colors displayed on your website are very true.
  
  Easy to order, fast delivery, wonderful selection -- what more could I ask for. I was skeptical of ordering online, but after researching numerous websites and the selections offered, there was no doubt -- order from you. Thank you for easy shopping!
  Donna
  
  
• Dear Friends at AddaRug: I use the term friends after all the great conversations we have had regarding this order. You recall it was backordered and your staff monitored the backorder and let us know when it was in stock. You checked with us to ensure that we could receive the order in time before leaving for an extended vacation.
  
  Dealing with your staff has been one of the best on-line transaction experiences I have had to date. They were always courteous and concerned.
  I would not hesitate to recommend you to a close friend or to use your services again.
  
  Best wishes,
  Stuart
  
  
• A pleasure to do business with. I wish everything in life were this positive! A+
  
  
• Thank you. Our rug pads arrived safely and we have already put them down. They are just the item we needed. Thank you for everything, you have been a dream to work with. I will sing your praises and recommend you to anyone who is need of a rug or pads.
  Miri
  
  
• I received the rug yesterday and it looks great. We redid our kitchen about a year ago and believe it or not, it is in front of the kitchen sink! I want to thank you for your great service and your friendly e-mails. You certainly know how to run a business…a far cry from the impersonalization of many of the businesses today! I won't hesitate to order from you again! Thanks and have a great weekend!
  Lisa
  
  
• It has been my pleasure to do business with you and your company. However, I think I have finally run out of floor space. If I can find an uncovered piece of flooring, I will order another rug.
  Rich
  
  
• I wanted to express my thanks for the way your company handles orders. I do a lot of shopping on the Internet and have found that AddaRug.com handles its business in a very professional manner. The rug I ordered on Thursday was delivered just two days later. I have never had such terrific service. Thanks again and I love my new rug!
  Christy
  

• Just wanted to let you know we received our new rug and absolutely love it. Our friends can't believe we found it on the Internet! We'd been looking in stores for several months and, although we were a bit leery about ordering a rug on the Internet, it turned out to be exactly what we wanted...Your customer service is excellent and your website is the best there is -- very user-friendly! Thank you!!!
  Gary and Leanne
  
  
• I got my rug last night and it's fabulous! I really, really love it. And, apparently, so does one of my cats. One of her catnip toys was on it this morning and I noticed she found it a comfortable place to work her claws. That will have to stop, but nonetheless, this rug is wonderful. Thank you.
  Diana
  
  
• Thank you--you people are terrific! I hope I'll like my rug as much as I like you! Thanks again,
  Greta
  
  
• I really appreciate the communication that I've received from your company throughout this process for my order. Previously, I had ordered this same rug through (another online store). After weeks of waiting, and several calls and e-mails to determine the status of my order, I finally heard from them only to hear that they could not get the rug. I wasted weeks for nothing, and would never attempt to do business with them again. You all have been quite the opposite, and I would recommend your site to anyone.
  Thanks again,
  Jody
  
  
• I have received my rug and just love it. Thank you, and hope to do business with you again.
  Aloha, Gayle
  
  
• Your follow-up is excellent -- great customer service.
  Valerie
  
  
• Very, very cool. Thank you so much for your help. It's not often Customer Service is actually a pleasant experience. You are one of a kind!!
  Marisol
  
  
• Thank you so much for all of the information and for all of your great help!
  Amy
  
  
• Received the new rug today, and I adore it. The colors are perfect, and it contrasts exquisitely with the tapestry hanging over the fireplace. Thank you for your excellent suggestion. I am going to go back to the website and see if I can find a short runner for beside my bed. Thanks again so much,
  Jeryll
  
  
• My friend ordered a rug from you and was most impressed. She even brought the hand written thank you card in to our office. That truly is a nice touch.
  Kim
  
  
• The rug arrived on time and I absolutely love it!...I didn't want to come in to work today, I just wanted to stay home and stare at the beautiful rug. And it feels so good to walk on, too. Thank you for your wonderful service. I shall continue to spread the word about Addarug.com.
  Jean
  
  
• Great product. Great to deal with. Very professional. I'm glad I found these guys.
  
  
• I LOVE the rug! Fast, friendly, honest, and helpful seller! Highly recommended!
  
  
• Wonderful seller, great rug, super fast ship, a communicator - the BEST. AAA+++
  
  
• I just want you to know that I am 100% thrilled with the rug that I ordered and that arrived last Friday. I had your site bookmarked on my computer for over a month while I searched available places in person without finding what I was looking for. I was very hesitant to order something like a rug online, especially since colors were an issue. I'm glad I got brave--the rug is perfect. And the thank you note I received yesterday made the whole thing the most delightful experience of my recent move. I brought your thank you note to work yesterday and told an office full of people to check out your site in the event they have rug needs. They were all impressed with the personal note and I assured them they would be equally impressed with the ease of using the site and the product itself. Many thanks!!! Good luck with the future of your company--I will continue to spread the word.
  Zelda
  
  
• The rug just arrived and you were right, I do love it. It is a beautiful rug. Thank you very much. Thanks again,
  Rick
  
  
• Beautiful rug!! Best communication I ever had with a seller! Highly recommended!
  
  
• My husband and I would love to buy another rug from you…thanks again!
  Cindy
  
  
• I received the rug (and the card, thanks!) … Your service has been great (and your prices for that matter), so I will likely be selecting another rug from your inventory today or tomorrow.
  Jamey
  
  
• I got my rug 2 days ago. It goes perfectly with a big African bedspread that I have….Thanks for all of everyone's help with this! You've been dolls about everything!
  Ann
  
  
• I just wanted to thank your company for a totally satisfying shopping experience. I received my rug today, and it is beautiful, and it was very well-packaged. It is so nice to deal with a company that provides such clear instructions on how to check on the status of your rug with UPS and what to do if there was damage. I just want you to know that is rare, and very appreciated !!!
  
  
• I appreciate your awesome customer service!…The rug is very nice…I'm sure I will order from your site again once I move into my new house next month. Thanks so much for all of your help! Have a great day!
  Kim
  
  
• Thanks for the return info. But... Guess what?! I changed my mind! The rug didn't work in the family room -- but we liked it so well we decided to put it in our bedroom. Thanks for all your help! We'll keep shopping for the family room:) Thanks again,
  Katrisha
  
  
• Received the rug today...perfect condition! Exceptional Service and Quality. A+
  
  
• Just wanted to drop you a note and let you know that we really love the rug. It looks great and goes very well with our furniture and the room décor…thank you for the consultation on the colors. You guys really excel at customer service, and I will definitely recommend your company to friends and relatives.
  Jamey
  
  
• Thanks! I will definitely consider you in the future, and I have also told all my concierge and account executives how great your company has treated me. We will recommend you to our clients should anyone be looking for a rug ;-)! Have a great day!
  Kim
  
  
• Thank you for handling this so professionally. I'll keep you in mind for future purchases!
  Michelle
  
  
• Just wanted to send a quick thank you to you and your staff. My rugs arrived last week and they are beautiful! I can't wait to enjoy them in my new home. I'll be sure to mention Add-a-Rug, when someone comments on how great they are ;-) Thanks again,
  Elizabeth
  
  
• I really appreciate all of the wonderful customer service that your company has shown in the order of my rug. It was truly a pleasure doing business with you and your company.
  Paula
  
  
• Wonderful Seller, Excellent Communication, Fast Ship, Will Buy Again, AAAA++++
  
  
• Thanks so much for all your help. The rug is great! Carsten and I just wanted to wish you a happy and safe holiday season to you, your family and everyone at Add a Rug.
  Lisa
  
  
• I just unrolled my new Foreign Accents rug. It matches the furniture perfectly. My two kittens are rolling on the rug in delight. They think it is theirs. I also received your thank-you card and appreciated your consideration. When I shop again for a rug, I will come to AddaRug first. Thanks.
  Evalyn
  
  
• I must be lucky--the rug I received today is pretty close to what I expected…If anybody in my circles will be interested in buying a rug in the near future, I'll certainly recommend your company--I was very pleased with the service and reliability. Thank you again.
  Greta
  
  
• My rug arrived safe and sound today. I wanted you all to know how happy I am with it. The representation online was very accurate, right down to the colors. Thank you!
  Jan
  
  
• Thanks! Got the rug! It is great and perfect for our needs. Thanks!
  Juliette
  
  
• You've got a terrific web site and an awesome inventory. I'll keep checking your website for 'that perfect rug'. Thanks for letting me know so quickly that the rug had been sold.
  Janet
  
  
• Great rug at a terrific price with friendly and fast service.
  
  
• We got the rug, thanks. It looks great! Thanks for getting it to us in time for our visitor tomorrow, much appreciated.
  Katrina
  
  
• I've done a bunch of comparative shopping, and Addarug prices are very competitive. Thanks for everything.
  With soon to be cushioned toes,
  J
  
  
• Just wanted to say thank you the rug is beautiful
  Andrea
  
  
• The 'thank you' note was unexpected. A nice touch.
  Michael
  
  
• Your rugs are all wonderful, and I continue to browse your web site frequently. You will probably see a purchase from me sometime in the coming few months. I appreciate all the time and consideration you have spent with me. Thanks so much.
  Janet
  
  
• The best people I've ever dealt with! A+++ Excellent product and the dream deal.
  
  
• Just wanted to say thanks for the up-close photos...they help tremendously, and I will bring color swatches of my upholstery fabric to work, so that I can compare with the colors up close on the computer screen. Again, I really appreciate your efforts
  Amy